In the event you find that your questions are not found within this Knowledge center, you may request technical support by logging onto the SPARCS Portal and selecting the Client Self-Service Portal under the Help Center dropdown.
You may also call the Help Desk at (866) 678-8646 option #2 from Monday-Friday, 8AM-7PM EST. However, to avoid long hold times when calling, we advise submitting a request through the SPARCS Portal to avoid long hold times dependent on call volume.