By default, you do not need an account to submit a request through SPARCS Support or to contact us. We strive to be as available and transparent as possible. However, there are benefits to creating your own account.
Registering and signing in to your Zendesk Support account allows users to do the following:
- Submit tickets in the help center without being prompted to provide their email address
- Track your tickets in your help center
- Update your user profile and add additional contact information (email addresses and social media accounts) so that you can submit requests from any of these accounts, and Zendesk will pair them to their Zendesk user account
If you decide to not create an account, you will still be able to contact us through a request, and can use the generated email afterwards as a means of communicating with us.