While an account is not required to submit a ticket, we strongly recommend that you do. Creating a SPARCS Support account provides an efficient way to communicate with the SPARCS team. This account is not linked to any existing accounts you may have with the Department of Health and is free of charge.
Registering and signing in to your Zendesk Support account allows users to do the following:
- Submit tickets in the help center without needing to provide your email address each time.
- Track and manage your tickets in one place.
- Update your user profile and add additional contact information (email addresses and social media accounts) to submit requests from any of these platforms. Zendesk will automatically link them to your user account.
- Avoid missing important email notifications by simply logging in to check for updates at any time.
If you prefer not to create an account, you can still submit requests and communicate with us via the generated email.